Media Response Template for Legal Action

This media response template is intended to serve as a starting point for developing your own messaging and holding statements around legal action involving your organization.

We recommend developing a proper communications strategy around any issue, but the template statement below contains the sort of language that has reliably steered many organizations through the early stages of a crisis.

When you need to say something quickly, you can modify the template to fit your situation, buying your organization the time it needs to consider the issue and its response more thoroughly.

IMPORTANT: Replace any placeholder text below with your organization’s name or other details of your particular issue.

Template

We are aware of the legal action filed against [organization name] concerning [briefly mention the nature of the case if appropriate]. While we cannot comment in detail on ongoing legal matters, we take these claims seriously and are fully cooperating with the legal process.

[Organization name] is committed to operating with integrity and in full compliance with all applicable laws and regulations. We are carefully reviewing the situation and will respond through the appropriate legal channels.

Our priority remains serving our [customers/clients/partners] with the same level of dedication and responsibility. We will continue to provide updates as appropriate while ensuring respect for the legal process.

Thank you for your understanding as we address this matter.