Media Response Template for Culture Problems

This media response template is intended to serve as a starting point for developing your own messaging and holding statements around real or perceived culture problems that have arisen within your organization.

We recommend developing a proper communications strategy around any issue, but the template statement below contains the sort of language that has reliably steered many organizations through the early stages of a crisis.

When you need to say something quickly, you can modify the template to fit your situation, buying your organization the time it needs to consider the issue and its response more thoroughly.

IMPORTANT: Replace any placeholder text below with your organization’s name or other details of your particular issue.

Template

We are aware of concerns regarding the culture within [Organization Name]. We take these issues seriously and are committed to creating a workplace environment where all employees feel valued, respected, and empowered.

The [Board/Leadership Team] is actively listening to feedback and is working on a comprehensive plan to address these concerns. Our goal is to ensure that our organization reflects our core values of [integrity/inclusivity/professionalism], and we are dedicated to making meaningful improvements where needed.

As part of this process, we are reviewing our current practices and engaging with both internal and external experts to ensure we build a culture that supports all members of our team. We will provide further updates as we make progress.

We appreciate the patience and trust of our [employees/stakeholders/community] as we take the necessary steps to strengthen our organization.

For any immediate inquiries, please contact [Designated Contact Information].