Author: Kurt Heinrich

When Seconds Count: How I Keep Control in a Media Crisis

When a crisis hits, every second counts. The organizations that protect their reputations in these moments aren’t just lucky—they’re prepared.

Overcoming Approval Bottlenecks: A Guide for Issues Managers

Approval processes can feel like a maze of delays and excessive feedback. Learn strategies to streamline workflows, manage bottlenecks and build stakeholder relationships to keep projects on track.

The 5 Biggest AI-Driven Shifts in Media Relations and Issues Management

Here are five shifts our founder expects AI to bring about in the communications industry, and how we can keep ahead of the game.

Save 90% of Time Spent Manually Tracking Journalist and Stakeholder Requests—AutoTracker Gives the Gift of Time!

Two Approaches to Structuring Your Team for Issues Management

There is no clear consensus among communications leaders about how to structure your team, but there are best practices.

The Balancing Act of Issues Management in Large Organizations

Decentralizing issues management is key to sustainable growth in large public-facing organizations – here’s how you can get started.

New Permissions Feature Lets You Keep The Circle Tight

Our new permissions feature allows managers to track critical issues-management work while keeping the circle tight in terms of who can access the materials.

Broadsight Launches Customized Calendar for Effortless Editorial Planning

Discover seamless editorial planning with Broadsight’s new calendar feature, streamlining content integration effortlessly.

Scaling Media Relations: From Excel to Customized Coordination Tools

Navigating the challenges of scaling a media relations team – from Excel chaos to finding the middle ground for efficiency and impact.

Tracking Issues Management Work That Doesn’t Make The News (Thankfully!)

Track and show the impact of the ‘invisible’ work that drives so much of your team’s success.