Media Response Template for Regulatory Investigation or Non-Compliance

This media response template is intended to serve as a starting point for developing your own messaging and holding statements around a regulatory or non-compliance investigation involving your organization.

We recommend developing a proper communications strategy around any issue, but the template statement below contains the sort of language that has reliably steered many organizations through the early stages of a crisis.

When you need to say something quickly, you can modify the template to fit your situation, buying your organization the time it needs to consider the issue and its response more thoroughly.

IMPORTANT: Replace any placeholder text below with your organization’s name or other details of your particular issue.

Template

[Organization Name] is currently cooperating with [Regulatory Body Name] regarding an investigation into [brief description of the issue, e.g., compliance with specific regulations, operational practices, etc.]. We take regulatory matters very seriously and are committed to fully complying with all applicable laws and standards.

We are working closely with the regulatory authorities to address any concerns and are conducting our own internal review to ensure all processes meet the highest levels of compliance. Our goal is to resolve this matter quickly and transparently.

At this stage, we are focused on gathering all the facts and will provide further updates as more information becomes available. We remain committed to operating with integrity and in full alignment with regulatory expectations.

For any inquiries, please contact [Designated Contact Information].